New Normal Soft Service Privacy Policy

New Normal Soft (hereinafter referred to as the 'Company') values your personal information and complies with the 'Act On Promotion Of Information And Communications Network Utilization And Information Protection'.
Through the Privacy Policy, we inform you about the purposes and methods of using the personal information you provide, as well as the measures taken to protect your personal information.
The Company will announce any revisions to the Privacy Policy through website notices (or individual notices).

■ Collected Personal Information
The Company collects the following personal information for purposes such as membership registration, consultation, and service application:
ο Collected Items: E-mail, nickname, service usage history, access logs, access IP information, payment history, and access device information
ο Personal Information Collection Method: Registration
*When collecting personal information from a third party by linking an SNS account
ο Category: SNS registration (Google, Apple, Facebook, Steam account)
ο Collected Item: E-mail
ο Objective: Registration

■ Purpose of collecting and using personal information
The Company utilizes the collected personal information for the following purposes:
ο Fulfillment of contracts for the provision of services and settlement of fees for the provision of services provision of content, purchase and payment of fees, delivery of goods or billing, etc.
ο Membership Management
Verification for your use of membership services, personal identification, delivery of notices, and for marketing and advertising.
Identify frequency of access or statistics about a User's use of the services

■ Retention and use period of personal information
After the purpose of collecting and using personal information is fulfilled, the Company will destroy the information without delay, without exception.

■ Procedures and methods for destroying personal information
In principle, the Company destroys the information without delay after the purpose of collecting and using personal information is achieved. The procedure and method of destruction are as follows.
ο Destruction Procedure
The information Users enter for membership, etc. is transferred to a separate DB after the purpose is fulfilled and stored for a certain period of time in accordance with the information protection reasons under internal policy and other relevant laws (see Retention and use period), and then destroyed.
Personal information transferred to the separate DB will not be used for any purpose other than that for which it is retained unless required by law.
ο Destruction Method
- Personal information stored in electronic form is deleted using technical methods that make the records unrecoverable.

■ Provision of personal information
In principle, the Company does not provide the Users' personal information to outside parties, except in the following cases.
- If Users have given prior consent.
- Pursuant to the provisions of laws and regulations, or when requested by an investigative agency in accordance with the procedures and methods prescribed by laws and regulations for the purpose of investigation.

■ Rights of users and their legal representatives and how to exercise them
Users and their legal representatives may view or modify their personal information or that of their children under the age of 14 at any time, and may request to cancel their registration.
To view and modify the personal information of Users or children under the age of 14, click 'Change Personal Information' (or 'Edit User Information' etc.), and to cancel membership (withdraw consent), click 'Unregister' to view, modify, or unregister personally after going through an identification procedure. Or contact the person in charge of personal information management in writing, by phone, or by email, and we will take action without delay.
If you request the correction of errors in your personal information, we will not use or provide your personal information until the correction is completed. In addition, if we have already provided incorrect personal information to a third party, we will notify the third party of the results of the correction process without delay so that the correction can be made.
The Company handles personal information that has been terminated or deleted at the request of the User or legal representative as specified in the 'Retention and use period of personal information collected by the Company' and does not allow it to be viewed or used for any other purpose.

■ Privacy Complaint Service
In order to protect customers' personal information and handle complaints related to personal information, the Company has designated relevant departments and chief privacy officer as follows.
E-mail: contact@newnormalsoft.com
You may report any complaints related to personal information protection arising from the use of the Company's services to the chief privacy officer or the department in charge. The Company will provide a prompt and sufficient response to your report.
If you need to report or consult about other privacy violations, please contact the following organizations.
  1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
  2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
  3. Supreme Prosecutors' Office Internet Criminal Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
  4. Korean National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)